Refund policy

Return & Refund Policy

At ELYSN, every order matters to us. As a small, independent streetwear brand, we currently do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us with your order number and clear photos of the issue. We will review your request and, where appropriate, arrange a replacement, return, or refund in accordance with applicable consumer-protection laws.

Important Information

  • Please review the size chart and product details carefully before placing your order.

  • Minor variations in colour may occur due to lighting and screen settings.

  • Nothing in this policy limits any consumer rights that cannot legally be excluded.

Need Help?

For assistance with an order, contact us through the details listed on our Contact Us page.